Privacy policy

This policy explains what personal data we collect at Expremarket, why we use it, who we share it with and what you can do about it. Effective October 3, 2026.

Expremarket is a trade name operated by EXPRESUR LLC, 8852 SW 215 LN, Cutler Bay, FL 33189, USA. It is the controller of your data.

1. Data you give us

When you buy or create an account: first and last name, email, phone, US billing address and, if you create an account, a password (stored with irreversible encryption; no one can read it). We also keep the billing addresses you choose to save, your favorites, your cart and your language and email preferences.

We don’t ask for the name or address of the person who will receive the gift: you give that information to ExpreSur when you create the shipment from Miami.

If you subscribe to our news, we keep your email and language. If you write to us, we keep your message and our reply.

2. Order and payment data

We keep what you bought, the prices, the coupon and store credit used, your ExpreSur locker code, the notices we sent you and the status of each order.

Your card details go directly to Square and never pass through our servers. From Square we only receive the payment result: the card brand and last 4 digits, whether it was approved or declined, and the result of the ZIP code and security code checks.

When your purchase reaches the Miami warehouse, staff photograph the contents while inspecting them. Those photos are used to confirm that what you ordered arrived and to resolve claims.

3. Data collected automatically

For security and fraud prevention, we record the IP address and browser for actions such as signing in, paying or accepting ExpreSur’s terms (we keep the date and IP of that acceptance). We don’t use third-party analytics or advertising tools. More details in the Cookie policy.

The measurements you enter in “My size” are stored only in your browser: they never reach us.

4. How we use your data

To process and charge your orders; create or link your ExpreSur locker and tell the Miami warehouse what’s coming; send you order emails (payment, delays, arrival, ready to ship, replacements and refunds); answer your questions and claims; prevent fraud and protect the store; comply with the law (sanctions, taxes, accounting and requests from authorities); and, only if you agree, send you news and offers.

We don’t sell your personal data or share it for advertising based on your activity on other sites.

5. Who we share it with

Only with those who need it for your purchase to work, and only what is necessary:

Square, which processes payments and helps prevent fraud: your email, billing address and the amount, plus the card details you give it directly.

ExpreSur, the locker service and shipping service from Miami: your order details (items, quantities, amount paid, weight and product photos) to receive and inspect your packages. To link your locker, you sign in to ExpreSur yourself and ExpreSur gives us your name, your email and your locker code. ExpreSur uses that data under its own privacy policy.

The logistics partners that prepare and transport your order to Miami: only your name and locker code, so the package reaches your locker. Never your email, phone or payment details.

The companies that provide us with technical services (store hosting, file storage and email delivery), which may only use your data to provide that service to us.

Authorities, when the law requires it or to defend our rights or prevent fraud. And, if the company were sold or merged, whoever continues it, who must respect this policy.

6. News emails

We only send you news and offers if you subscribe and confirm your subscription with the link we send you (double opt-in). Every news email includes an unsubscribe link and our postal address. If you unsubscribe, you still receive your order emails, because they are needed for the purchase.

7. How long we keep it

Account data, for as long as you have the account. Orders, payments, refunds and compliance records, for as long as tax, accounting and sanctions laws require (generally at least 5 years). Security logs, for as long as needed to protect the store. Subscription confirmation links expire after 7 days.

8. How we protect it

We use encrypted connections (HTTPS), passwords stored with irreversible encryption, a session cookie that the browser doesn’t let other scripts read, role-based staff access with two-step verification and a log of who did what in the admin panel. No system is perfect: if an incident affecting your data happened, we would notify you as required by law.

9. Your rights

You can ask us for a copy of your data, to correct it or to delete it, and unsubscribe from news at any time. Email soporte@expremarket.com from your account or order email; we may ask for some information to confirm it’s you. We reply within 30 days.

Some data can’t be deleted while the law requires us to keep it (for example, order and payment records), and deleting your Expremarket account doesn’t delete your ExpreSur account, which is managed there. We won’t treat you differently for exercising these rights.

10. Minors

The store is for people 18 and over. We don’t knowingly collect data from children under 13; if we learn that we did, we delete it.

11. Where it is processed

The store is for people in the United States, and your data is processed in the United States.

12. Changes to this policy

If we change this policy, we publish the new version here with its number and date. If the change is significant, we will also let you know by email or in the store.

13. Contact

Email us at soporte@expremarket.com. You can also send a letter to EXPRESUR LLC (Expremarket), 8852 SW 215 LN, Cutler Bay, FL 33189, USA.